Frequently Asked Questions
Everything you need to know about Spigen products and services.
How do I know if a Spigen case will fit my specific phone model?
Each product page lists compatible models in the title and description. You can also verify your phone's model name in your device settings under 'About Phone' to ensure a perfect fit before purchasing.
What is the difference between Liquid Crystal, Tough Armor, and Ultra Hybrid series?
Liquid Crystal offers slim, clear protection; Tough Armor provides heavy-duty dual-layer protection with a built-in kickstand; and Ultra Hybrid combines a clear back with a TPU bumper for balanced protection and style.
How long does shipping take for domestic and international orders?
Domestic orders typically process within 1-2 business days and arrive in 3-5 days. International shipping times vary by destination, generally taking 7-21 business days depending on the selected courier.
Does Spigen offer a warranty on screen protectors and cases?
Yes, we offer a limited manufacturer warranty on our products. This covers defects in materials and workmanship. Please retain your proof of purchase to file a warranty claim through our support portal.
What is your return policy for items purchased directly from the website?
We accept returns within 30 days of the original purchase date. Items must be in their original packaging and in unused condition. Please note that original shipping fees are non-refundable.
Are Spigen wireless chargers compatible with MagSafe technology?
Many of our latest charging accessories are MagSafe compatible. Look for the 'MagFit' branding on our product pages to ensure full compatibility with magnetic mounting and charging features.